The Challenge
Domino’s, a global leader in quick-service pizza delivery, approached Momentum Solutions to evaluate the return on investment (ROI) and strategic viability of migrating from their legacy ERP system to a next-generation cloud-based ERP platform. The focus areas were Finance and Human Resources, two critical pillars of their enterprise operation. Their goals included reducing long-term operational costs, improving system flexibility, and assessing potential gains in process automation and reporting capability.
Our Approach
Momentum Solutions deployed a cross-functional team of ERP, finance, and HR technology experts to conduct a comprehensive four-month assessment. The study consisted of:
- Stakeholder Interviews: Gaining insight from key users and process owners across finance and HR.
- Process Mapping: Documenting current-state capabilities, integrations, and pain points.
- Cost Modeling: Evaluating the total cost of ownership (TCO) of the current ERP versus a modern cloud-based alternative, including licensing, implementation, support, and long-term maintenance.
- Requirements Analysis: Defining business-critical and future-state needs across both functional areas.
- Vendor Capability Matrix: Assessing the fit of top ERP providers with Domino’s specific operational needs.
- Risk Assessment: Identifying potential operational disruptions, integration complexities, and change management challenges.
Key Findings
- The current ERP platform was tightly integrated with Domino’s core operations and had undergone significant custom development.
- The cost of migration to a new ERP—including reconfiguration, data migration, retraining, and operational downtime—presented higher short-term risk with uncertain medium-term gains.
- Cloud ERP platforms, while promising, lacked some specific operational capabilities Domino’s required without additional customization.
- Several key cloud-based finance and HR modules were still maturing and did not yet meet Domino’s performance and compliance expectations.
Outcome
Based on the in-depth ROI analysis and operational risk profile, Momentum Solutions recommended maintaining the current ERP system for the next 3–5 years. This approach would allow Domino’s to:
- Avoid unnecessary disruption to business-critical operations.
- Optimize current system investments.
- Reassess cloud readiness once platforms further mature.
- Prepare a phased roadmap for eventual modernization without compromising performance or compliance.
Value Delivered
- $2.5M+ in estimated avoided migration costs
- Enhanced visibility into future ERP strategy
- Strengthened internal alignment between Finance, HR, and IT
- Data-backed confidence in strategic technology decisions
Feel free to contact us
Our mission is to empower business of all sizes
